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No. 177 |
2020/2/3 15:39:46 |
姓名：Hatakeyama Miho
コンテンツ：2020118204723、202011820446 この2つの番号は支払い済みなのですが1月18日から届きません。
2月1日に出荷予定と書いてありますが、出荷された様子もありません。いつぐらいに届くのでしょうか？
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答え：
Dear Hatakeyama　Miho:
Good day, sorry for letting you know: Although our city is very far from the 2019-nCoV epidemic center-Wuhan and affected very few, the Chinese government is taking the most powerful measures, most manufacturers are required to postpone work until Feb 10th from our Spring Festival holiday, so we have to delay to ship your order out after Feb 10th too. We are sorry for delaying your order, thank you very much for your understanding and waiting patiently!
If you have any problems, please free contact us anytime! |
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No. 176 |
2020/2/1 17:35:14 |
姓名：Doi Akio
コンテンツ：2020118222525
この番号の注文は、支払い済みのはずですが、休みで出荷が進んでなさそうです。このまま待っていていいのか、確認お願いします。
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答え：
Dear Doi Akio:
Good day, sorry for letting you know:
Although our city is very far from the 2019-nCoV epidemic center-Wuhan and affected very few, the Chinese government is taking the most powerful measures, most manufacturers are required to postpone work until Feb 10th from our Spring Festival holiday, so we have to delay to ship your order out after Feb 10th too.
We are sorry for delaying your order, thank you very much for your understanding and waiting patiently!
If you have any problems, please free contact us anytime! |
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No. 175 |
2019/11/7 3:35:02 |
姓名：touma yutaka
コンテンツ：Please let me know the order status
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No. 174 |
2019/10/22 6:11:33 |
姓名：中倉智香子
コンテンツ：先週注文して支払い終わったのですが何も返信がないです。
よろしくお願いします。
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答え：
拝啓 なかくら ちかこ：
Thanks a lot for contacting us, yes, we have shipped your order and sent its tracking number to you indeed, seems you can not receive our system e-mails or the e-mails come into the spam box.
For your this order, the tracking no. is:
Tracking Number: EV906721765CN
Shipped company: EMS
Tracking website: http://www.post.japanpost.jp/index.html
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No. 173 |
2019/4/9 7:58:19 |
姓名：Manabu Asakawa
コンテンツ：I ordered on April 7 but I do not receive an order confirmation email.
I want to check if I got my email address or a system error.
Payment has been completed but needs cancellation?
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