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Head Office:BestEcig Electronic Technology Co., Ltd.
Address: No.27 xinmei Rd. 5F, Haicang, Xiamen, 361022, China
Website: www.bestecig.com              E-Mail:  info@bestecig.com
MSN:    BestEcig@hotmail.com          Skype:  BestEcig
 
Ireland:BestEcig Electronic Technology Co., Ltd.
Address:Unit 1, Lambay House, Main St, Donabate, Co.Dublin, Rep. of Ireland.
Website: www.bestecig.ie          E-Mail:  thebestecig@gmail.com
 
Japan:BestEcig Electronic Technology Co., Ltd.
Address:〒153-0044 東京都目黒区大橋2丁目23番21号 樹琳館104
Website: www.bestecig.jp                E-Mail:  info@bestecig.jp   
 
Israel:BestEcig Electronic Technology Co., Ltd.
Address: 288 kafr kama lower galilee, 15235,  Israel
Website: www.bestecig.co.il            E-Mail:  info@bestecig.co.il   
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No. 45098 2017/9/20 5:25:13
Name:James Soriano
Content:I wanted to order just he coil replacement for the 510 bbc h2 clearomizer.
  Answer:
Dear James Soriano:

Good day, thanks a lot for contacting us, yes, you can find them from here: http://www.bestecig.com/Products.asp?bid=9&Sid=38&tid=62

No. 45096 2017/9/19 13:08:35
Name:Fiona
Content:My order: 2017828131728 was paid for 22 days ago and it doesn't appear to have even left China yet. What is going on? I've used this site dozens of times and never had a problem with product not arriving before.
  Answer:
Dear Fiona Allen:

Good day, thanks a lot for contacting us, we are sorry for delaying your parcel.

Yes, just because 2017 BRICS Summit was held in our city (Xiamen, China) in Sep,  in order to ensure the safety during the summit, our government almost stop the express shipping in our city in advance, so we only can delivery your parcel via ePacket economy express this time. But unfortunately, your parcel was delayed too many days again indeed.

We have let the carrier check and resolve this problem ASAP, your parcel moves again now, you will receive it soon:


LX461267935CN
In Transit
China(China EMS)
Australia(Australia Post)
Latest Event -- 2017-09-20 07:58 CHULLORA NSW, Processed through Australia Post facility 
Destination Country - Tracking Consuming: 841 ms
2017-09-20 07:58 
CHULLORA NSW, Processed through Australia Post facility
2017-08-28 21:58 
XIAMEN (CN), Processed through facility
2017-08-28 17:57 
CN-361100, CHINA, Received by overseas carrier

No. 45095 2017/9/16 5:26:17
Name:Tsypenyuk Boris
Content:ReCENTLY I rECEIVED 10 PACK OF 510 MEGA CARTRIGE AND 1 510 MEGA ATOMIZER.ALL OF THEM WORKS VERY BAD-AFTER ONLY FIRST PUFF THEY STOPS WORKING.SOMETHING IS WRONG. BORIS5007
  Answer:
Dear Boris Tsypenyuk:

Thanks a lot for contacting us, we are sorry for this problem, we will replace new one atomizer together with your new order.

No. 45094 2017/9/15 22:31:39
Name:Robert Gill
Content:I paid with PayPal for this order, however I did not receive confirmation for ORDER # 2017915221648. Paypal confirmed the payment as Transaction ID: 3SK7996479538601T. PLEASE CONFIRM RECEIPT OF THIS PAYMENT OF $25.25 USD. Thank you!
  Answer:
Dear Robert Gill:

Thanks a lot for contacting us, yes, because of the weekend,  we will ship your order on Monday, then give its tracking number to you.

No. 45093 2017/9/15 1:05:24
Name:Adhipoom
Content:I just order e-liquid to Thailand my order number is 2017914175133. Please change receiver name from showing in order to be Mr.Tonsai Larkyow with the same address. Thanks in advance. Adhipoom Kamthornvorarin
  Answer:
Dear Adhipoom:
Thanks a  lot for your kindness, that's ok

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