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CONTACT US  

Head Office:BestEcig Electronic Technology Co., Ltd.
Address: No.27 xinmei Rd. 5F, Haicang, Xiamen, 361022, China
Website: www.bestecig.com              E-Mail:  info@bestecig.com
MSN:    BestEcig@hotmail.com          Skype:  BestEcig
 
Ireland:BestEcig Electronic Technology Co., Ltd.
Address:Unit 1, Lambay House, Main St, Donabate, Co.Dublin, Rep. of Ireland.
Website: www.bestecig.ie          E-Mail:  thebestecig@gmail.com
 
Japan:BestEcig Electronic Technology Co., Ltd.
Address:〒153-0044 東京都目黒区大橋2丁目23番21号 樹琳館104
Website: www.bestecig.jp                E-Mail:  info@bestecig.jp   
 
Israel:BestEcig Electronic Technology Co., Ltd.
Address: 288 kafr kama lower galilee, 15235,  Israel
Website: www.bestecig.co.il            E-Mail:  info@bestecig.co.il   
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No. 45145 2017/11/17 18:37:56
Name:Annette Mcnally
Content:Brought an E cig it arrived yesterday and it wont work it doent vap which to me says the coils are duds. order # is 2017102894619 . have done all the things it says on the set up . not happy

No. 45144 2017/11/17 5:41:47
Name:Mary Eubanks
Content:My tracking number is EV882101495CN. My order # is 201711157916. What is my USPS tracking number?
  Answer:
Dear Mary Eubanks:

Thanks a lot for contacting us, yes, the USPS tracking number is LS175706608CN, you can track it from USPS website too.

No. 45143 2017/11/17 4:03:59
Name:Mary Eubanks
Content: Please respond to my prior email. I am unable to track my intl. express shipment. order number is 201711157916, tracking number is EV882101495CN. When I try to track, the tracking number is invalid. Please contact me ASAP.

No. 45142 2017/11/16 7:19:34
Name:Rod
Content:Can you please check on my order delivery status. It appears to not be moving. I did pay for EXPRESS POST didn't I? 20171167118
  Answer:
Dear Rod Begg:

Thanks a lot for contacting us, yes, for some reason, your parcel is delayed many days indeed, we will let the carrier check and resolve this problem ASAP.

And for delaying your parcel, we refunded the shipping cost to your account just now, free shipping for this order.

Payment sent to James Begg
November 17, 2017 at 1:47:27 PM GMT+8
Transaction ID: 94U352197D059663A
Payment status: COMPLETED
Gross amount
-$15.90 USD

No. 45140 2017/11/10 6:21:27
Name:zack gonzo
Content:just wanting to know when your going to send my order has been weeks. Thank-you
  Answer:
Dear zack gonzo:

Thanks a lot for conacting us, yes, we have shipped your order and sent its tracking number to you indeed, seems you can not receive our system e-mails or the e-mails come into the spam box.
 
For your this order, the tracking no. is:


Tracking Number:    LX558328898CN
Shipped company:    ePacket economy express
Tracking website:    http://www.bestecig.com/sh.asp 

Shipped Date:    2017/10/30

 
For checking this order status, if you can not receive the e-mails, you can click Order status too.  On the right side, you can find Single Order Lookup, then you can diretly fill the order number and e-mail, you can check your order status.

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