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CONTACTUS  

Head Office: BestEcig Electronic Technology Co., Ltd.
Address: No.27 xinmei Rd. 5F, Haicang, Xiamen, 361022, China
Website:
www.bestecig.com              E-Mail:  info@bestecig.com
Skype:  BestEcig

 

Ireland: BestEcig Electronic Technology Co., Ltd.
Address:Unit 1, Lambay House, Main St, Donabate, Co.Dublin, Rep. of Ireland.
Website:
www.bestecig.ie          E-Mail:  thebestecig@gmail.com

 

Japan: BestEcig Electronic Technology Co., Ltd.
Address:〒153-0044 東京都目黒区大橋2丁目23番21号 樹琳館104
Website:
www.bestecig.jp                E-Mail:  info@bestecig.jp  

 

Israel: BestEcig Electronic Technology Co., Ltd.
Address: 288 kafr kama lower galilee, 15235,  Israel
Website:
www.bestecig.co.il            E-Mail:  info@bestecig.co.il

Message  
   Guest Book
No. 51066 2020/7/27 9:12:35
Name:BestEcig
Content:To everyone, please send e-mail to info@bestecig.com if you have any problems!

No. 50962 2020/7/26 20:14:04
Name:Bbennyx
Content:My order LZ114506165CN has been stuck in China for two months! I assume this is because the order contains batteries. If I duplicate the order but leave out the batteries would I recieve it in reasonable time? Please Advise.

No. 50829 2020/7/25 8:55:07
Name:Graeme
Content:Hi. Just let you know my dual coil cartomisers arrived yesterday.Happy. Cheers Graeme.
  Answer:
Dear Graeme:

Good day, thanks a lot for updating, that's great, glad to know you received them at finally.

No. 50827 2020/7/25 4:26:42
Name:Bareian
Content:I placed an order yesterday and have not received conformation through email or order status on you site. Please inform me that the order was received.
  Answer:
Dear Lawrence Murray:

Thanks a lot for contacting us, yes, we have shipped your order and sent its tracking number to you indeed, seems you can not receive our system e-mails or the e-mails come into the spam box.
 
For your this order, the tracking no. is:


Tracking Number:    LY372210347CN
Shipped company:    EMS
Tracking website:    http://www.bestecig.com/sh.asp
Shipped Date:    2020/7/24

 
For checking this order status, if you can not receive the e-mails, you can click Order status too.  On the right side, you can find Single Order Lookup, then you can directly fill the order number and e-mail, you can check your order status.
 

No. 50764 2020/7/19 8:21:44
Name:Patrick Norrish
Content:re my order 202628115716 ..order was split into 2 packages..have recieved the clearomisers and liquid but not the eGobatteries 1100mah... order status says buth shipped ..traking says cleared awaiting departure0n 2020-07-02...pse advise
  Answer:
Good day, thanks a lot for contacting us!

Yes, for easier transport, we divided your order into two parcels, you will receive two parcels for your order, their tracking numbers are EV927094686CN & LZ179221216CN, you will receive two parcels, you just only received one parcel, another parcel # LZ179221216CN for the rest is still on the way, and this parcel contained Li-batteries, because of  the continuous influence of COVID-19 around the world, the international flights have decreased significantly , some international express parcels (special they contained Li-batteries) need to wait in line for flights and will be delayed some time.


Best Regards, 

Beci chen 

Xiamen BestEcig Electronic Technology Co., Ltd.
ADD: No.27 Xinmei Rd. 5F, Haicang, Xiamen, China
Post: 361022
E-mail: info@bestecig.com or bestecig@qq.com 
http://www.bestecig.com

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